KomodoBit Games Privacy Policy

Privacy Policy
Last Updated: 07/21/2025

At KomodoBit Games ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our games, services, tools, and online features (collectively, the “Services”), including but not limited to GPT Tools, Exo Mayhem, and any other offerings under the KomodoBit Games brand.

1. Information We Collect
We may collect the following types of information:

a. Usage and Analytics Data
We use Google Analytics to collect anonymous user behavior data (e.g., session duration, usage frequency, crash data).

We may also utilize platform-level analytics provided by third parties such as Steam, PlayStation Network, Epic Games Services, or Xbox to monitor product performance and user engagement.

b. Cloud and AI Processing Data
Some KomodoBit Games products (e.g., GPT Tools or Exo Mayhem) include cloud-based AI features that require sending data to external providers for processing. This may include:

Text, images, audio, or other content the user actively submits for processing

Temporary storage of this data in secure cloud environments

The primary cloud providers we may use include:

OpenAI (for natural language and AI responses)

Firebase / Google Cloud (for data handling, storage, and AI functions)

ElevenLabs (for voice synthesis and cloning)

Other bespoke or contracted AI providers

In all cases:

Your personal information (such as your email, name, or account ID) is NOT shared with these providers unless absolutely required and with your explicit consent.

Only the content required for processing is sent (e.g., an audio file to be cloned, or text to be analyzed).

2. How We Use Your Information
We use collected data for:

Delivering and improving features (e.g., AI tools, gameplay enhancements)

Debugging and monitoring system performance

Personalizing your experience

Fulfilling cloud-based requests (like voice generation or smart dialogue)

3. Data Storage and Deletion
AI-processed content is stored temporarily, typically no longer than 30 days, after which it is automatically deleted.

You may request the deletion of your submitted content at any time via our support contact.

Analytics data may be stored in accordance with provider retention policies (e.g., Google Analytics may retain data for up to 14 months).

4. Third-Party Services and Sharing
We do not sell or publicly share your personal data.

We may share submitted content (not tied to your identity) with cloud providers solely for the purpose of fulfilling features in our products. These providers include but are not limited to:

OpenAI

Google Cloud & Firebase

ElevenLabs

Custom or third-party vendors under contract

We ensure that all such providers meet industry standards for data security and privacy.

5. Consent and User Control
AI or cloud-based features requiring data submission will clearly prompt for user consent.

You may opt out of data submission where possible (although certain features may be disabled as a result).

Platform-level privacy settings may allow you to opt out of certain analytics tracking.

6. Security
We use commercially reasonable measures to protect data in transit and at rest, including encryption, secure storage, and access control. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy
Our Services are not intended for users under the age of [13/16 depending on region], and we do not knowingly collect data from minors. If we discover that we’ve collected data from a child, we will delete it immediately.

8. Your Rights and How to Contact Us
You have the right to:

Access or request deletion of your data

Withdraw consent for processing

Ask questions about our privacy practices

For any privacy-related inquiries, please contact:

KomodoBit Games
📧 Email: publishing@komodobitgames.com
🌐 Website: komodobitgames.com

9. Updates to This Policy
This Privacy Policy may be updated periodically. We will notify users via in-app messages, changelogs, or our website if significant changes occur. Continued use of our Services constitutes acceptance of the updated policy.

Thank you for choosing KomodoBit Games.
Your trust matters, and we are committed to protecting your privacy.